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Commenting on MTA Social Media Feeds

Please respect your fellow readers and exercise appropriate restraint in drafting and contributing to our social media feeds. The MTA reserves the right to delete any post or Tweet that contains language or imagery which: is off-topic, is defamatory, compromises public safety or operations, disparages a group or individual on the basis of ethnicity, race, gender, religion, age disability or sexual orientation, is commercial, contravenes law, contains spam, invades personal privacy, has sexual content, is obscene, includes any link to another site, or infringes on a copyright or other proprietary right.

There are real people behind our social media accounts who in addition to other duties are doing their best to be responsive and helpful to our customers. We ask that you please remember this when engaging with us. We appreciate your help in maintaining a friendly environment online.

Thank you for stopping by to read our Social Media Engagement Policy. As the social media landscape continues to change, the MTA will periodically review and make changes to our policies. Please check back occasionally to keep up-to-date.

MTA Social Media Engagement Policy Overview

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