|All the news on Access-A-Ride Volume 18|
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Access-A-Ride (AAR) vans are now sharing all bus lanes. This is due to a rule change announced by the NYC Department of Transportation (DOT) allowing select dedicated (blue and white) AAR vehicles to travel in dedicated bus lanes. The rule change officially took effect on May 30, 2019 after collaborative efforts with advocates and the NYC Department of Transportation (DOT) and the Mayor’s Office for People with Disabilities (MOPD).
Manhattan - Since 2015, Paratransit has proudly participated in the Disability Pride Parade and this past July 14th was no different!! Over 311 trips were scheduled for the event and we are grateful to the staff who assisted our customers that day as well as those who showed Paratransit Pride by marching in the parade, including dedicated carriers, Enhanced Broker service and our call center – GCS.
Gracie Mansion ADA Celebration
Manhattan - Star Cruiser operator Michael Cespedes greets AAR Customer Alvis Rogers with roses on her 100th Birthday in April. Ms. Rogers is grateful for the ability to use AAR service to travel around town, and on this day, to her birthday party!
Staten Island - Paratransit VP Michael Cosgrove and Deputy VP Don Raimondi present MVP operator Stephen Wallace and Road Supervisor Marie Tolentino with a plaque of appreciation for their exemplary customer service in immediately returning the lost cash to grateful AAR customer Donna Abrami, who referred to Mr. Wallace (who brought the money to her home) as her “angel.”
Bronx - Paratransit Outreach teamed up with NYCT Department of Buses to bring information to hundreds of students, teachers and parents at the UFT Career Fair.
Call 877-337-2017 toll free from area codes 212, 929, 646, 718, 347, 516, 631, 914, 845, 917, 332.
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