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Business Administration

Project Number: ADM 504

Department: Department of Administration

Division: Special Investigations & Review

Work Location/Room Number: 180 Livingston Street, Brooklyn, NY €“ 3rd Floor

Title of Intern Position: Research Analyst Support Aide

Major(s) Preferred: Business Management, Public Administration, Human Resources - Organizational Development

Number of Positions: 1

Overview of Dept/Division: The Special Investigations & Review Office conducts confidential investigations for NYC Transit. Additionally, this office tracks and monitors evaluations for probationary employees in the Department of Subways.

Responsibilities: Updating database, assist office staff with various support duties, analyze time and attendance reports, and prepare counseling notifications to field supervision.

Special Qualifications or Background Needed:

  • Maintain high level of confidentiality
  • Ability to pay attention to detail
  • Skills in analyzing data
  • College junior or senior preferred

Project Number:  ADM 600 CA                                                      

Department:   Administration             

Division:  Occupational Health Services                                  

Work Location/Room Number:  180 Livingston Street, Brooklyn, New York

Title of College Aide Position:  Medical Administrative Support Aide   

Name of Continuing Student (if applicable):

Number of Positions:  2                 

Major(s) Preferred:  Human Resources, Health Services, Liberal Arts, Business

Overview of Dept/Division:
The Medical Assessment Center #1, (MAC 1) is responsible for the assessment of Transit employees and individuals desiring employment with Transit.  We evaluate persons looking to be reinstated with Transit and employees sent in by their department€™s supervision when a disability is noted requesting an ability to perform.  MAC 1 is required to assess the client€™s ability to work in a particular title.  Included are referrals made to External Physicians Specialists for further evaluation.  In addition, the processing of the Bus Operators Driver under Article 19A Forms.  

Project Responsibilities:
The selected candidate will engage in the processing of the employees/clients, retrieving or creating a medical record for the clients, processing of Bus Operator, Driver under Article 19A forms and data entry.  In addition to the computer piece the work involves heavy filing, faxing, and copying. 

Special Qualifications or Background Needed:      

  • Strong verbal, written communication and interpersonal skills
  • Knowledge of PC applications including Microsoft Office

Project Number: ADM 701

Department: Special Investigations & Review

Division: Employee Availability/Labor Productivity

Work Location/Room Number: 130 Livingston Street, Room 3018

Title of Intern Position:Manager Support Intern

Number of Positions: 1

Major(s) Preferred:Business, Public Administration & Labor

Overview of Dept/Division:
The Labor Productivity Unit's staff is charged with the responsibility of overseeing sick leave control programs for NYCT. As a part of that responsibility, OLR gives day-to-day advice to managers and supervisors on issues related to employee availability policies, procedures and laws. Duties of the Labor Productivity Unit include utilizing Special Inspectors who investigate the authenticity of employees' sick leave claims by contacting the employees at their homes. Employees are contacted by telephone and in-person visits. The Labor Cost Control Unit is commissioned to review, investigate and verify medical documentation for all operating and administrative departments. Additionally, OLR works in conjunction with Occupational Health Services in reviewing sick leave applications.

Project Responsibilities:
In conjunction with the related Manager, assist with the review of sick leave application to ensure that it is filled out completely, enter case management, chronic absentee employees and sick leave applications for review in database, print out cover sheets, assist Special Inspector€™s who investigate the authenticity of sick forms and visit Depots.

Special Qualifications or Background Needed


Project Number:CC 2

Department:Corporate Communications

Division: Customer Relations, Reduced Fare Program

Work Location/Room Number: 2 Broadway, 11th floor New York, NY 10004

Title of Intern Position:Administrative Support Aide

Major(s) Preferred: Business Administration, Liberal Arts

Number of Positions: 3

Overview of Dept/Division:
The Reduced Fare Program process Senior Citizen and people with Disability applications and issue Reduced Fare Metrocards (RFM) to qualified applicants.Staff replace damaged, lost, and expired RFM€™s.Our data system consists of 585 thousand active files that need to be constantly updated.

Responsibilities:
Reduced Fare staff process the applications, approve, and enter data into the system.They update customers information and print address labels.They also investigate the undeliverable mail and cancel the returned RFM's.

Special Qualifications or Background Needed:
Basic typing skill is required for data entry.Knowledge of Microsoft Word and Excell.


Project Number: CC 101

Department: Corporate Communications

Division: MetroCard Customer Relations

Work Location/Room Number: 2 Broadway, New York, NY 10004 €“ Room B11.106

Title of Intern Position: Customer Service Specialist

Number of Positions: Seven (7)

Major(s) Preferred:Business, Liberal Arts

Overview of Dept/Division: MetroCard Customer Relations is a division of Corporate Communications that is responsible for researching, analyzing and processing all claims relating to the use of MetroCard by our Transit riders which also include our Reduced Fare customers.

Responsibilities:
Intern will be assigned duties relating to the analysis of MetroCard Customer Claims. Interns will be required to access various secured databases.As such, confidentiality and security of documentation reviewed and received is mandatory.

Special Qualifications or Background Needed:
Intern must have proficient computer, writing and analytical skills.


Project Number: CC 700

Department: Corporate Communications

Division: Customer Relations, Reduced-Fare Program

Work Location/Room Number: 2 Broadway New York, NY

Title of Intern Position: Data Entry

Number of Positions: 5

Major(s) Preferred: Business Admin. Liberal Arts, Computer Science.

Name of Continuing Student (if applicable): N/A

Overview of Dept/Division:
The Reduced-Fare Program process Senior Citizen and People with Disabilities applications for the issuance of the Reduced Fare MetroCards (RFM) to qualified applicants. Staff replace damaged, lost and expired RFM'ss daily. Our data system consists of over 650,000 active records that require constant updates.

Project Responsibilities:
Reduced Fare staff process the applications, which involves data entry, updating customer records, printing address labels, investigation of mail returned for resolution and cancellation of returned RFMs in our database.

Special Qualifications or Background Needed:
Basic typing skills are required for data entry. Knowledge of Microsoft Word and Excel.


Project Number:CPM 105 CA

Department:Capital Program Management

Division: Engineering Services/Electrical Engineering

Work Location/Room Number: 2 Broadway, Manhattan, NY, D-3.125

Title of College Aide Position:Management Support Aide

Number of Positions: 1

Major(s) Preferred: Business, Human resources, Liberal Arts

Overview of Dept/Division:The Office of the Chief Electrical Engineer is the chief technical authority in the Department of Capital Program Management, for electrical engineering, for the Capital Program. The Department is responsible for implementing the Capital Program for NYC Transit.

Responsibilities:The Intern will be responsible for assisting with the administration of the Electrical Engineering sub-division of Engineering Services. Duties will include, but not be limited to: spread sheets, computer applications, resource analysis, preparing correspondence, coordinating and arranging Chief EE meetings, maintaining personnel correspondence and preparing personnel documents, etc.

Special Qualifications or Background Needed: A familiarity with typical office software is necessary.


Project Number: CPM 500                                                        

Department:  Capital Program Management

Division: Program Coordination, Compliance & ADA Officer        

Work Location/Room Number: 2 Broadway 5th Floor, NY, NY 10004   

Title of Intern Position: Administrative Assistant

Name of Continuing Student (if applicable):           

Number of Positions:  1        

Major(s) Preferred:  Public Administration/Business Administration/Liberal Arts

Overview of Dept/Division:
The Office of ADA Compliance ensures that agency-wide, MTA NYC Transit employees adhere to the regulations in Title I through V of the Americans with Disabilities Act (ADA). These titles cover employment, public services (transportations and facilities), public accommodations operated by private entities, telecommunication relay services, and miscellaneous provisions.

Project Responsibilities:
Develop Americans with Disabilities Act (ADA) related computer spreadsheets and databases for efficient monitoring of system-wide projects and programs.  Attend and prepare materials to be given out at the ADA Compliance Coordination Committee meetings and Outreach events.  Assist staff in researching and responding to requests and/or complains from customers regarding system accessibility issues.

Special Qualifications or Background Needed:      
Proficient in Microsoft Office Word, Excel, PowerPoint and Access.  The ability to work with detailed spreadsheets.
Good writing, communication and interpersonal skills.

Willingness to learn new skills and ideas.               

Project Number: DB 4

Department: Buses

Division: Training

Work Location/Room Number: 750 Zerega Avenue, Bronx, Ny 10473

Title of Intern Position: Administrative Support Aide

Major(s) Preferred: Business Administration

Number of Positions: 4

Overview of Dept/Division:

Buses, Training Division are subdivided into four units: Transportation Training, Maintenance Training, 19A Compliance and Safety.
Main functions of these sub divisions are as follows:
Transportation Training: Train and prepare bus operators in passenger service.
Maintenance Training: Train Maintainers to repair and maintain buses.
19A Compliance: Monitor and track 19A compliance and qualification of bus operators as mandated by Department of Motor Vehicles.
Safety: Monitor and develop programs to reduce bus accidents.

Responsibilities:

Aid the training school’s administrative staff with daily office functions which include typing, data entry, filing, copying, answering telephones and tasks as required. Help in creating analytical reports and creating presentations. Coordinate with instructional staff to establish a time and baseline for tasking probation personnel. Help in the modifications of New Bus Operator and Bus Maintainer forms and booklets.

Special Qualifications or Background Needed:

  1. A genuine interest in learning, supporting a business environment through positive communication and interaction with administrative personnel.
  2. Ability to use communication/writing skills and learn business operational techniques using state of art business software and machinery.
  3. Skills in Microsoft Software.
  4. A willing student preferred.

Project Number: DB 503

Department:Buses

Division: Bronx Division-Kingsbridge Depot

Work Location/Room Number:4065 Tenth Avenue, New York, NY10034

Title of College Intern Position:Project Management Support Aide

Major(s) Preferred:Business, Liberal Arts

Number of Positions: (1) one

Overview of Dept/Division:

Responsibilities:
The College Intern will be in charge of maintaining / updating employee records and will also perform data entry for Depot Maintenance on an as-needed basis.

Special Qualifications or Background Needed:
Must have strong analytic skills, organizational skills and be willing to work in maintenance shop work environment.Must have prior office experience.Will use Excel and Microsoft Word programs.No other computer skills required.


Project Number: DB 901

Department: Buses

Division: Queens North

Work Location/Room Number:Casey Stengel Depot/Administrative Office, 123-53 Willets Point Blvd., Corona, New York11368

Title of Intern Position: File Clerk

Number of Positions: 1

Major(s) Preferred: N/A

Name of Continuing Student (if applicable):

Overview of Dept/Division:
Casey Stengel Depot is located in Corona, New York across from the Cifitield Stadium.This depot houses approximately 250 buses and travels 15 routes in Queens. There are about 500 operators and 100 mechanics assigned here.

Project Responsibilities:
The depot is in need of someone to assist with the transfer of files for about 100 buses (50 bus files are being sent out, 50 new files need to be created). In addition, the administrative office has been without a second clerk for approximately 5 months and the depot€™s employee files are in need of organization.There will be other ad hoc projects that will require the use of Excel spreadsheets (e.g., data input of parking permit numbers for approximately 1000 people).The intern will assist the three members of the administrative staff (General Superintendent of Support Services, Analyst and PAA III) as needed.

Special Qualifications or Background Needed:
Extreme attention to detail; computer aptitude; familiarity with Microsoft Excel and Microsoft Word.


Project Number: DOB 008 IP

Department: Department of Buses

Division: Facilities

Work Location/Room Number: 25 Jamaica Ave, Rm#20

Title of Intern Position: Environmental Intern

Number of Positions: 1

Major(s) Preferred: Environmental Science, Chemistry, Engineering

Overview of Dept/Division:
Environmental compliance, code compliance, management of fueling systems

Project Responsibilities:
Intern will assist department personnel in a number of environmental compliance issues, including evaluation of chemical analyses for various wastestreams, research of environmental friendly chemicals and determination of air emissions as they related to permitting.

Special Qualifications or Background Needed:
Science background


Project Number: DOL 003 IP

Department: Law Dept.

Division: Torts

Work Location/Room Number:130 Livingston Street, Room 1119

Title of Intern Position: Legal Support Aide

Number of Positions: 2

Major(s) Preferred: Business, Liberal Arts

Overview of Dept/Division:
The Torts Division of the Transit Authority Law Department defends claims and lawsuits brought against NYCTA and some of the other agencies in personal injury and property damage matters.

Project Responsibilities:
Preparation of legal documents, cross-referencing tort and no-fault medical records, printing no-fault records received on CD, processing authorizations, organizing files, etc.Typing, filing, copying, mail delivery, and data entry

Special Qualifications or Background Needed:
Knowledge of Microsoft word, good written and verbal communication skills
Some on the job training


Project Number: DOS 010 IP

Department: Subways

Division: RCC Support Operations, Document Control Unit

Work Location/Room Number: 354 W.54 Street, New York, NY 11201

Title of Intern Position:Computer Specialist Support Aide

Major(s) Preferred: Business Management

Number of Positions: 1

Overview of Dept/Division:
The Document Control Unit is responsible for complying with the Senior Vice President’s Mandates to capture the daily distance that trains travel in revenue service, process and transmit Mileage to the Division of Car Equipment

Responsibilities:
Support Operations Mileage Unit is responsible for processing Train Mileage. Data is entered manually into the AS400 System 38 and also through the Optical Character Recognition for Forms utilizing the PC, which is then transmitted through the AS400 to DCE.This data is utilized to perform daily inspection on trains, MDBF (Main Distance between Failures) reporting, external and internal audits.

Special Qualifications or Background Needed:

  • Excellent analytical, problem solving, organizational skills communication and Customer Service skills
  • The ability to work independently and as part of a team of professionals with strong written, verbal communication skills and possess the ability to work in a fast-paced and high-intensity environment
  • The ability to complete assignments with minimal supervision
  • Proficiency with PC applications Excel Windows, Microsoft Word, Microsoft Access PowerPoint
  • Excellent written and verbal communication skills, as well as the ability to collect, analyze and interpret data from verbal and written sources.

Project Number: DOS 013 CA

Department: Subways

Division: Station Environment and Operations

Work Location/Room Number: 2 Broadway, 11th Floor

Title of College Aide Position: Analyst Support Aide

Major(s) Preferred: Operations Research and Industrial Engineering

Number of Positions: 1

Overview of Dept/Division:
The Office of Quality Assurance is responsible for evaluating cleaning and maintenance procedures and performance and making recommendations that will improve productivity, efficiency, morale and the station environment.

Responsibilities:
Under supervision, the college aide will assist the staff with operations research, performance analysis and data management.

Special Qualifications or Background Needed:

  • Microsoft Office (MS Word, Excel, Data Entry)
  • Good Writing Skills
  • The ability to Multi-Task

Project Number: DS 3

Department: Subways

Division: Service Delivery's; Legal Liaison Unit

Work Location/Room Number: 130 Livingston Street Brooklyn, NY 11201

Title of Intern Position: Administrative Support Aide

Major(s) Preferred: Business, Legal Studies

Number of Positions: 2

Overview of Dept/Division:
This unit is involved in processing large volumes of legal documents that are kept on file at the main office, in compliance with NYCT€™s Record Retention Schedule.

Responsibilities:
Assist in the operations of the Office of the Legal Liaison Unit with processing of large volumes of legal documents that are kept on file at the main office, in compliance with NYCT€™s Record Retention Schedule. Perform data entry, filing and handling of records. Ability to multi task and follow up on the numerous work requests received by the Legal Liaison Unit.

Special Qualifications or Background Needed:
Some computer skills, administrative skills and good customer service skills required. Accuracy is essential in this very busy office.


Project Number: DS 6

Department: Subways

Division: Service Delivery

Work Location/Room Number: 130 Livingston Street, Brooklyn, NY

Title of Intern Position: Administrative Support Aide

Major(s) Preferred: Liberal Arts, Business Administration

Number of Positions: 2

Overview of Dept/Division: This Division is responsible for service delivery administration.

Responsibilities:
Assist with the maintenance and security of 14, 000 employee records, reproduction and distribution of all written correspondence to field locations.

Special Qualifications or Background Needed:
Some computer skills needed in Word and Access, office skills and data entry.


Project Number: DS 7

Department: Subways

Division: Service Delivery Operations Support, The Mileage Unit

Work Location/Room Number: 130 Livingston Street, Brooklyn, NY

Title of Intern Position: Data Analyst Assistant

Major(s) Preferred: Computer Science, Data Analysis

Number of Positions: 3

Overview of Dept/Division:
Operations Support Mileage Unit is responsible for complying with the Senior Vise President's Mandates to capture the daily distance that trains travel in revenue service, process and transmit Mileage to Division of Car Equipment with a five-day lag.

Responsibilities:
Operations Support Mileage Unit is responsible for processing train mileage. Data is entered manually into the AS400 System 38 and also through the Optical Character Recognition for Forms utilizing the PC, which is then transmitted through the AS400 to DCE. This data is utilized to perform daily inspection on trains, MDBF (Main Distance between Failures) reporting, external and internal audits.

Special Qualifications or Background Needed:

  • Computer skills including Access, Excel and Word.
  • Knowledge of databases, queries, reports.
  • Strong written, verbal and interpersonal skills.
  • Ability to learn and implement the new scanning system (AnyDoc).

Project Number: DS 11 CA

Department:
Subways

Division: Car Equipment

Work Location/Room Number: 1700 Bushwick Ave. - Administration Office, Brooklyn, NY 11207 (Transportation: A, C, J, L, Z Lines)

Title of Intern Position: Computer Support - Software/Hardware/Networking

Major(s) Preferred: Computer Science, Business Administration.

Number of Position: 1

Overview of Dept/Division: Subways/Car Equipment Maintenance shops

Responsibilities:
This position provides opportunities for learning new skills and increasing responsibility. The student will be able to show his/her knowledge of creating/modifying computer programs to improve office efficiency. Work with payroll and related data. Assist in research and evaluation activities. Prepare materials and reports. Develop and implement training and technical assistance activities. Hands on involvement with New Technology R143, R160 cars and CBTC program.

Special Qualifications or Background Needed:
Knowledge of Microsoft applications, including Word, Excel, Access, PowerPoint.


Project Number: DS 14

Department: Subways

Division: Rolling Stock

Work Location/Room Number: 130 Livingston Street

Title of Intern Position: Database Support

Major(s) Preferred: Computer Science/Accounting

Number of Positions: 1

Overview of Department/Division:
Administration and Finance manages the Division's resources. It prepares, administers, and monitors the Operating and Capital Budgets, including the Strategic Business Plan; coordinates inventory management forecasting, new hires, job picks, timekeeping and compensation and employee recognition programs, as well as other administrative services such as office space, product procurement, telecommunications and procurement card accounts.

Responsibilities:
The student will be responsible for analyzing, creating, updating and query of several employee and Material database systems. In addition, the student will gather information from several departments and generate reports.

Special Qualifications or Background Needed:
Must have sound practical knowledge of Excel and Access. Good math skills. Ability to follow through to completion of tasks. Finance background preferred.


Project Number:  DS 403                                                                 

Department:   Subways, Office of the Senior Vice President               

Division: Administration and Finance              

Work Location/Room Number:  2 Broadway, 21st Floor

Title of Intern Position:  Analyst Support Aide

Number of Positions:  1                 

Major(s) Preferred: Business Administration

Overview of Dept/Division:

The Office of Subways Support is responsible for all Administration, planning and coordinating Special Projects for the Office of the Senior Vice President, Department of Subways.

Project Responsibilities:

Under supervision, the college aide will perform internship-level duties in a capacity of employment related to, Administration. 

Special Qualifications or Background Needed:      

Microsoft Office (MS Word, Excel, Data Entry and Power Point)
Research Experience
Good Writing Skills
Multi-Task


Project Number: DS 405

Department:SP&I/MOW Engineering

Division: Dept of Subways

Work Location/Room Number:2 Broadway, Room C11.47, Lower Manhattan, NY

Title of Intern Position:Project Assistant Support Aide

Major(s) Preferred: Computer Science, Business, Engineering

Number of Positions: 1

Overview of Dept/Division:
Strategic Planning & Integration is a unit in the Engineering Group in Maintenance Of Way.The unit partners with other departments and divisions to assist with engineering and computer-related projects.

Responsibilities:
Develop databases and project coordination as necessary, assisting the group members with their daily responsibilities.Gain exposure to important projects related to web and database development.

Special Qualifications or Background Needed:

  • Computer skills: MS Office, database and web development.
  • Interpersonal skills: administrative and organizational skills.
  • Excellent oral and written communication.

Project Number: DOS 012 IP

Department: Subways

Division:Car Equipment

Work Location/Room Number: Pitkin Maintenance Shop – Administration Office, 1434 Sutter Ave, Brooklyn, NY 11208.

Title of Intern Position: Administrative Support Aide

Number of Positions: 2

Major(s) Preferred: Computer Science, Business Administration, Liberal Arts

Overview of Dept/Division:
Pitkin & 207th St Maintenance Shops are responsible for the inspection and repair of 490 R46 subway cars that service the “A” and “H” lines, and 222 R32 subway cars that service the “C” line.

Project Responsibilities:
This position provides opportunities for learning new skills and developing administrative abilities. Under general supervision will perform clerical work of light to moderate difficulty. Tasks include, but not limited to, filing and maintaining personnel records, timekeeping and payroll, utilizing MS applications to preparing various reports, and other functions necessary to improve office efficiency.

Special Qualifications or Background Needed:
Strong organizational, communication and interpersonal skills. Working knowledge of Microsoft applications including Access, Excel, Word.


Project Number:  DSS 002 IP
Department:   OSS
Division: Operations Support
Work Location/Room Number: 2 Broadway, A27.54
Title of Intern Position: Safety / Business Analyst Support Aide
Number of Positions: 1          
Major(s) Preferred: Business, Computer Science, Safety (any discipline), Management

Overview of Dept/Division:

Analyze customer and employee safety throughout all of NYCT.  Analyze data trends using Microsoft Office applications and internet research.  Create presentation style reports outlining findings.

Project Responsibilities:

Under the direction of the manager or a senior analyst, analyze, compile and develop reporting for the approximately 5,000 Subway Customer Accidents and 5,000 Bus Collisions that occur annually in the NYCT system.

Special Qualifications or Background Needed:

Computer literacy, analytical skills, Microsoft Office experience, good communication skills.


Project Number: EVP 5 CA (Revised)

Department: Office of Executive Vice President

Division: Materiel – System-Wide Contracts Management

Work Location/Room Number: 2 Broadway, New York, NY 10004

Title of College Adie Position: Project Management Assistant

Major(s) Preferred: Business, Accounting, & Economics

Number of Positions: 1

Overview of Dept/Division:

System-Wide Contracts Management is a subdivision of Materiel Operations whose staff oversees the delivery of goods and services contracted for by NYC Transit and administer activities associated with the timely, reliable and cost effective delivery of services.

Responsibilities:

Assist Project Manager for multi-year uniform garment contract by reviewing invoices, delivery reports and other program data. Assist in monitoring on-line ordering system by doing periodic verification of system data. Aide may also accompany the Project Manager on field visits and status meetings in support of the uniform program.

Special Qualifications or Background Needed:

    • Strong written and oral communication skills.
    • Excellent computer skills (Microsoft Word and Excel). Access is a plus.
    • Strong analytical skills.
    • Graduate students preferred. Undergraduate Juniors or Seniors are encouraged to apply.

Project Number: EVP 013 IP

Department: EVP

Division: TIS / Desktop Management Contract/Asset Management

Work Location/Room Number: 2 Broadway A12.13

Title of Intern Position: AnalystSupport Aide

Number of Positions: 2

Major(s) Preferred: Business or Computer Science/Administration

Overview of Dept/Division:
Asset Management requires the ability to receive information from several sources and create interfaces between clients and support personnel, while maintaining service levels and sustaining the infrastructure.Assets are defined as those that are needed to support the operation of NYC Transit business. This procedure establishes the criteria to determine which assets need to be managed, the information that needs to be captured and the process for which assets are tracked and reported. Asset Management process normally begins from the time of procurement throughout the asset operational life cycles.

Project Responsibilities:
Interface with departments/division regarding asset inventory for both Hardware and Software.

Assist with the following tasks for both Hardware and Software:

  • Conducting on-site survey to normalized asset data for site, floor, and room within NYCT locations.
  • Proficiency with Microsoft Excel and Access
  • Collecting and reconciling entitlement information from users
  • Performing scheduled computer equipment audits at selected locations
  • Tracking computer purchases

Special Qualifications or Background Needed:

  • Familiarity with Project Planning
  • Strong oral and written communication skills required
  • Experience with Microsoft office suite (Word, Excel, Visio, Access)

Project Number: EVP 17

Department: Office of Executive Vice President

Division: TIS

Work Location/Room Number: 130 Livingston St, Brooklyn, NY

Title of Intern Position: Technical Support Aide

Major(s) Preferred: Computer Science, Information Technology, and Business Management

Number of Positions: 6 (2-Operations Group; 2-Middleware Group; 2-UNIX Group)

Overview of Dept/Division:
TIS Livingston Plaza Data Center Services three areas Technical Support, Operations and Middleware. Each area is responsible in keeping the data center running successfully.

Responsibilities:

  • Operations Group: Work in the Tape Library and Distribution doing Data Entry and archiving.
  • Middleware Group: Monitor Systems/Users Transactions, System Activity Chart SAR, Document Incident Report, Maintain a sound record retention program
  • UNIX Group: Add Users, printers, load/upgrade software and troubleshoot problem; Create File Systems; Create & Update Procedures using Microsoft Word; Monitor Systems Status and Create, Edit and Test Scripts

Special Qualifications or Background Needed:

  • Microsoft Word and Access
  • Technical Writing for documentations
  • Interested in Learning Unix Systems

Project Number: EVP 23 CA

Department:Office of Executive Vice President

Division: Materiel

Work Location/Room Number:2 Broadway, Room A18.82, NY, NY

Title of College Aide Positions:Assistant Operations Specialist Support Aide

Major(s) Preferred:Business, Marketing, Accounting and Communications

Number of Positions: 2

Overview of Dept/Division:
The Asset Recovery Unit is responsible for managing numerous environmental stewardship programs, including NYC Transit's system-wide recycling program and for marketing, advertising and selling Transit's excess material and scrap commodities, and managing rejected material shipments.

Responsibilities:
The Intern will assist the Materials Management Specialist by utilizing various marketing strategies, processing sales orders for Transit memorabilia, answering customer service calls, processing rejected material reports and performing general office duties.The Intern will also assist with photographing/printing photos and preparing advertising for sales items.There is an opportunity to learn about the marketing strategies and materials management systems employed by NYC Transit.

Special Qualifications or Background Needed:

  • Good written and oral communication skills.
  • PC competency in Word and Excel

Project Number: EVP 24

Department: Office of the Executive Vice President

Division: Material

Work Location/Room Number: 2 Broadway, Manhattan, NY

Title of Intern Position: Procurement Support Aide

Major(s) Preferred: Engineering -Construction Management, Accounting,

Number of Positions: 1

Overview of Dept/Division:
Intern will assistant in analyzing contractors proposal and comparing them with NYC Transit's estimate in order to prepare a cost / price analysis for Additional Work Orders on capital construction projects. The intern will learn the negotiation and contract award process. Opportunity to visit worksites, observe negotiations and construction progress meeting.

Responsibilities:
Preparation of spreadsheets, proofreading procurement staff summaries and contract documents and performing cost / price analysis. Assist in the processing awards for large construction projects. Prepare work orders under existing contracts. Update status reports and data input

Special Qualifications or Background Needed:
Knowledge of word processing software and excel. Good writing and interpersonal skills and eye for details.


Project Number:EVP 100 CA

Department:Executive Vice President

Division: Materiel

Work Location/Room Number: 2 Broadway, New York, NY 10004 RM A18.22

Title of Intern Position:Assistant Contract Administrator Support Aide

Major(s) Preferred:Accounting, Business Administration and Finance

Number of Positions: 1

Overview of Dept/Division:
System-Wide Contracts Management is a subdivision of The Division of Materiel and is responsible for the administration of contracts for the delivery of goods and services to MTA New York City Transit.

Responsibilities:
Under the supervision of Contract Managers, the candidate will assist in preparing and analyzing various reports and charts in Microsoft Excel and Word.The candidate will be expected to perform analytical duties as assigned by division management and conduct research assignments that may require interfacing with other departments.

Special Qualifications or Background Needed:
The candidate must have excellent verbal, written and interpersonal communication skills.Additionally, the candidate must be proficient in Word, Access, Excel, PowerPoint etc.


Project Number: EVP 100

Department:Executive Vice President

Division: Material

Work Location/Room Number: 2 Broadway, New York, NY RM A18.22

Title of Intern Position:Assistant Contract Administrator Support Aide

Major(s) Preferred: Accounting, Business Administration and Finance

Number of Positions: 1

Overview of Dept/Division: System-Wide Contracts Management is a sub-division of The Division of Material and is responsible for the administration of contracts for the delivery of goods and services to MTA New York City Transit.

Responsibilities:Under the supervision of Contract Managers, the candidate will assist in preparing and analyzing various reports and charts in Microsoft, Excel and Word.The candidate will be expected to perform analytical duties as assigned by division management and conduct research assignment that may require interfacing with other departments.

Special Qualifications or Background Needed:The candidate must have excellent verbal, written and interpersonal communication skills.Additionally, the candidate must be proficient in Word, Access, Excel, PowerPoint etc.


Project Number:EVP 102 CA

Department:Human Resources

Division: Employment Services/ Employment Services Support

Work Location/Room Number: 180 Livingston Street, Brooklyn, NY, Room 4067

Title of Intern Position:Document Control Assistant Support Aide

Number of Positions: 2

Major(s) Preferred: Public Administration, Business, Liberal Arts

Overview of Dept/Division: Employment Services Support is responsible for the following activities:

  • Conducting Background Investigations of new employees
  • Manage unemployment insurance claims by former NYCT employees and others
  • Track and monitor the employment eligibility status of non-immigrant employees to ensure compliance with Federal immigration regulations.
  • Receive, electronically store, retrieve and distribute pre-employment and other employee records in accordance with the needs of the Authority.
  • Respond to requests for employment and income verifications received through the internet, extranet, walk-ins, and written correspondence.

Responsibilities:

  • Providing administrative and computer support to the records management section, eg; using ODOC Imaging Module to electronically scan pre-employment hiring and other docs into the PeopleSoft Employee Information System;
  • Respond to requests for employment and income verifications received through the internet, extranet, walk-ins and written correspondence.
  • Provide administrative and computer support to the Background Investigations and Unemployment Insurance sections as required.

Special Qualifications or Background Needed:
PC skills, including PeopleSoft HRIS, Microsoft Word and Excel desired.


Project Number:EVP 103 CA

Department:Human Resources

Division: Management Services

Work Location/Room Number: 130 Livingston Street, Room 136

Title of College Aide Position: Employee Suggestion Program Assistant

Number of Positions: 1

Major(s) Preferred: Information Technology, Computer Science or Business Administration

Overview of Dept/Division:
The Employee Suggestion Program is an employee incentive program that affords Transit employees the opportunity to submit ideas they believe will positively impact any operation within the Transit System for recognition and award. It is the function of the ESP staff to administer and facilitate the review of the suggestions and report findings as required.Annually we arrange and oversee an award ceremony to recognize the selected winners and exhibit their ideas were appropriate.

Responsibilities:

To assist in administering the activities and functions of the Employee Suggestion Program by performing the following tasks:

  • Assist with the preparation of suggestions for department review; perform follow-up and tracking, researching, and reporting the status of suggestions as required.
  • Assist with the monitoring of ESP Hot Line and email box responding to employee inquiries by telephone and/or form letter.
  • Perform data entry, filing and Xeroxing
  • Prepare form letter correspondence and complete mailings,
  • Participate in the preparation and execution of the Annual Employee Award Ceremony.

Special Qualifications or Background Needed:
Require excellent proof reading, good organization skills, attention to details with initiative; knowledge of Microsoft Word, and Excel; self-starter with the ability to work independently.Knowledge of Access for data entry and follow up desired.


Project Number:EVP 103

Department:Human Resources

Division: Management Services

Work Location/Room Number: 130 Livingston Street, Brooklyn, NY, Room 136

Title of Intern Position: Employee Suggestion Program Support Aide

Number of Positions: 1

Major(s) Preferred: Information Technology, Computer Science or Business Administration

Overview of Dept/Division:
The Employee Suggestion Program is an employee incentive program that affords Transit employees the opportunity to submit ideas they believe will positively impact any operation within the Transit System for recognition and award. It is the function of the ESP staff to administer and facilitate the review of the suggestions and report findings as required.Annually we arrange and oversee an award ceremony to recognize the selected winners and exhibit their ideas were appropriate.

Responsibilities:

To assist in administering the activities and functions of the Employee Suggestion Program by performing the following tasks:

  • Assist with the preparation of suggestions for department review; perform follow-up and tracking, researching, and reporting the status of suggestions as required.
  • Assist with the monitoring of ESP Hot Line and email box responding to employee inquiries by telephone and/or form letter.
  • Perform data entry, filing and Xeroxing
  • Prepare form letter correspondence and complete mailings,
  • Participate in the preparation and execution of the Annual Employee Award Ceremony.

Special Qualifications or Background Needed:
Require excellent proof reading, good organization skills, attention to details with initiative; knowledge of Microsoft Word, and Excel; self-starter with the ability to work independently.Knowledge of Access for data entry and follow up desired.


Project Number: EVP 301 CA

Department:CPM

Division: Capital Planning & Budget

Work Location/Room Number: 2 Broadway, 25th Floor

Title of College Aide Position:Planning & Budget Aide

Major(s) Preferred: Planning, transportation, public admin, business, engineering, architecture

Number of Positions:1

Overview of Dept/Division:
This position is in the Division of Capital Planning & Budget(CPB) in NYCT's Department of Capital Program Management (CPM).CPB is responsible for the planning and budgetary oversight of NYCT's capital investment program.

Responsibilities:
In support of ongoing divisional needs regarding NYCT's capital program, the aide will participate in the following planning related activities: prioritization and programming of long term investments, benefit-cost analysis of capital project proposals, review of project budgets and spending.The aide will also assist with other divisional activities, as required, to support the planning of the Capital Program.

Special Qualifications or Background Needed:
Knowledge of transportation planning principles, experience with benefit-cost and other analytical techniques.Good communication, writing and computer skills desired.


Project Number: EVP 307 CA

Department: Office of Executive Vice President

Division: Office of the Controller

Work Location/Room Number: 2 Broadway New York, NY

Title of College Aide Position: Administrative Support Aide

Major(s) Preferred: Business Administration

Number of Positions: 1

Overview of Dept/Division:
The Timekeeping Compliance and Control (TCC) section is responsible for the review and accuracy of all timekeeping records for the following:

  • Over 7400 career and salary employees in the web based Kronos Work Force Central (WFC) timekeeping system.
  • Over 320 miscellaneous hourly employees processed through the Wang-based STCS timekeeping system. This includes traffic checkers and MaBSTOA clericals.O
  • Over 1580 Hourly and Operating Supervisors processed through the AS400 based ATS timekeeping system. This includes property protection agents, revenue collecting agents and hourly employees from supply logistics, electrical, labor relations and the central electronics shop.

Project Responsibilities:
Assist in various administrative and timekeeping functions

Special Qualifications or Background Needed:
Knowledge of PC software (Excel, Word, Access); ability to work independently once project or duties are explained; good communication, analytical, and interpersonal skills.


Project Number: EVP 504

Department:Executive Vice President

Division: Office of Equal Employment Opportunity

Work Location/Room Number: 130 Livingston Street, Brooklyn, NY, Rm. 3003E

Title of Intern Position:EEO Compliance/Investigation Support Aide

Major(s) Preferred: Public/Business Administration, Law, Computer Science

Number of Positions: 1

Overview of Dept/Division:
The Office of Equal Employment Opportunity (Office of EEO) is a subdivision of the Office of the Executive Vice President with a direct report also to the Office of the President.The Office of EEO is two specialty units Investigations and EEO Compliance.

Responsibilities:
The Division is responsible for investigating complaints made by employees, applicants, and all other persons who believe they have been subjected to discrimination.The Division is also responsible for monitoring the day-to-day operations of NYCT's EEO and Title VI Programs. The incumbent may assist in any of these functions.

Special Qualifications or Background Needed:

  • Interest in the statistical analysis of the workforce.
  • Knowledge of Microsoft Office, Word, Excel and Access.
  • Excellent verbal and writing skills.
  • Innovative and creative abilities
  • Team player

Project Number: EVP 701 CA

Department:EVP

Division: OMB

Work Location/Room Number: 2 Broadway, D17.70

Title of College Aide Position: Ridership Analyst Support Aide

Number of Positions: 1

Major(s) Preferred: Statistics, Transportation Planning

Overview of Dept/Division:
The Revenue and Ridership Analysis unit in OMB is responsible for reporting usage of NYC Transit subway and bus services, analyzing trends in ridership and revenue, and responding to data requests from internal and external parties.

Project Responsibilities:
The project will enhance our ability to report on ridership levels and trends at the station level, and provide a report on the ridership impacts of opening additional subway entry points.At many stations, High Entry/Exit Turnstiles (HEETs) have been added in recent years allowing customers to enter through areas that were previously exit-only.This project will first use station diagrams, turnstile-level ridership data, and field information to develop an updated database of station entry locations to which ridership can be assigned.The intern will then use the more detailed station data to analyze the ridership changes (e.g., shifting between entry points) after the HEETs were added.

Special Qualifications or Background Needed:
The intern will use station drawings and field visits to identify customer entry points to the subway system.The analysis phase of the project will use programs such as Microsoft Excel and Access.Knowledge of transportation, and specific knowledge of the NYC transit network, are desirable.


Project Number: LR 700 (R)

Department: Department of Subways

Division: Labor Relations

Work Location/Room Number: 2 Broadway, D1380

Title of Intern Position: Administrative Support Aide

Number of Positions: 1

Major(s) Preferred: Liberal Arts, Business Administration

Overview of Dept/Division:
The Office of Labor Relations is responsible for the discipline of Transit employees to ensure efficient and safe operations of the Transit system.

Project Responsibilities:
Under general supervision, the intern will be responsible for assisting in the preparation of disciplinary packages to include updating various databases with employee information; preparing cases for trial etc.This is an administrative position to support Hearing Officers.

Special Qualifications or Background Needed:
Proficient knowledge of the Microsoft Office Suite especially Word, Excel and Access


Project Number: SEC 001 IP

Department:Security

Work Location/Room Number: 130 Livingston Street, Room 1055

Title of Intern Position:Administrative Support Aide

Number of Positions: 2

Major(s) Preferred: Business Administration

Overview of Dept/Division:
The Mission of the Department of Security is to facilitate the efforts of MTA NYC Transit to fulfill its core function of moving passengers by protecting the assets of the agency and providing a secure environment for all who work in, visit or use the New York City Transit System. We will accomplish our mission through cooperation and collaboration with all operating and support entities within NYC Transit as well as other city, state and federal agencies well

Responsibilities:
This individual will be responsible for performing analyses and projections of the Department's inventory levels for all computer equipment. This applicant will also be responsible for the tracking and data entry of Incident Reports where he/she will provide monthly statistic reports to upper management.Each incident report will contain information pertaining to vandalism or graffiti information.The applicant is responsible for carefully reviewing, analyzing and entering this time sensitive information to a tracking system.

In addition, the applicant will also assist with maintaining and updating employee personnel and confidential records, scanning, filing, and assigning with payroll checks and distribution.

Skills Required:

  • Ability to prioritize workload
  • Effectively handle multi-task and changing levels of responsibility
  • Excellent communication, customer service and analytical skills
  • Knowledge of Microsoft Word and Excel

Project Number:  TSM 001 CA                                                       

Department:   New York Transit Museum                 

Division:   MTA         

Work Location/Room Number:  130 Livingston Street, 10th Floor

Title of College Aide Position:      Press Outreach Support Aide

Number of Positions:  1                 

Major(s) Preferred:  Marketing, Communication, Journalism

Overview of Dept/Division:

The New York City Museum is a unique museum devoted to the impact of public transportation on the growth and development of the New York metropolitan region.

Project Responsibilities:

Develop and maintain an up to date press list with various categories.  Assist with press outreach.  Send out releases electronically; serve as liaison with media outlets, answer inquiries, be on site for interviews & events, provide information, follow up and pitch placements. 

Special Qualifications or Background Needed:

  • Good telephone etiquette
  • Outgoing personality
  • Maintain/organize files of print placements, digital files for electronic media
  • Possibly write releases

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