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If you were unable to pay the exam fee online, you will be sent an email on November 8th, 2017 to the email address you provided when you applied. Please follow its instructions on how to complete your application. You must submit payment by mail and it must be postmarked by November 18th, 2017. If you already mailed us a payment or waiver request, please disregard the email.

If you submitted multiple payments, you may contact your credit card company to dispute the extra charges but remember to allow one charge to process. If all charges are disputed by you, then your application will be removed from the exam.

If you would like us to issue you a refund for multiple payments, please contact us and it will be processed within 2 – 3 weeks.


You will be given a multiple-choice test scheduled to begin on April 7th, 2018. This test will be administered across multiple dates in April 2018. Your score on this test will be used to determine your place on an eligible list. You must achieve a score of at least 70 to pass this test. You should receive an admission letter approximately ten days before the first date of the multiple-choice test.


You are responsible for keeping your address up to date. Only the address on our file will be used to mail correspondence.

To update your address, you may do one of the following:

  1. Visit us at the MTA Exam Information Center located in the lobby of 180 Livingston Street, Brooklyn, NY 11201, Mondays through Fridays, between 9 AM – 3 PM
  2. Email us at
  3. Fax us at (347) 643-8110
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