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Filing a Title VI Complaint

MTA and its Agencies are committed to providing non-discriminatory service to ensure that no person is excluded from participation in, denied the benefits of, or subjected to discrimination in the receipt of its services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964 ("Title VI").

Any person who believes she or he has been discriminated against on the basis of race, color, or national origin by MTA and its Agencies, may file a Title VI complaint by completing and submitting the Agency’s Title VI Complaint Form. In addition to your right to file a complaint with MTA and its Agencies, you have the right to file a Title VI complaint with the U.S. Department of Transportation, Federal Transit Administration, Office of Civil Rights, Attention:  Complaint Team,  East Building 5th Floor – TCR, 1200 New Jersey Avenue SE,  Washington, DC  20590. All complaints must be submitted within 180 days of the alleged discrimination.

To request more information about Title VI or to submit a complaint, please select the appropriate agency below.

Please follow this link for information about the MTA's Limited English Proficiency (LEP) Plan.

Upon request, free language assistance is provided in over 160 languages and is available by calling 511, the New York State transit and traffic line.

MTA Headquarters

Michael J. Garner, Chief Diversity Officer

MTA Office of Diversity/Civil Rights
2 Broadway, 16th floor
New York, N.Y. 10004

(800) 466-8577 (telephone)
(646) 252-1382 (fax)

MTA New York City Transit

MTA NYC Transit
Department of Equal Employment Opportunity & Diversity
130 Livingston St, 3rd floor
Brooklyn, NY 11201.

Learn more and get a form to file a complaint

MTA Bus Company

MTA Bus Company
Office of Equal Employment Opportunity & Diversity
Chief EEO Officer
2 Broadway-21st Floor, D21.60
New York, NY 10004

(718) 330-1234 or 511

Learn more and get a form to file a complaint

MTA Long Island Rail Road

MTA Long Island Rail Road
Office of Diversity Management
93-02 Sutphin Boulevard, 4th Floor
Jamaica, NY 11435.

718-558-8170 (telephone)
718-558-7772 (fax)

Learn more and get a form to file a complaint

MTA Metro-North Railroad

Office of EEO and Diversity
420 Lexington Avenue, 12th Fl.
New York, NY 10017

212 340-3355 (telephone)
212 340-3040 (fax)

Learn more and get a form to file a complaint

Access-A-Ride

MTA NYC Transit
Department of Equal Employment Opportunity & Diversity
130 Livingston St, 3rd floor
Brooklyn, NY 11201

Learn more and get a form to file a complaint

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