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White Plains

White Plains Station Main Entrance Rendering
Alternate Elevator Access via Shuttle to North White Plains
October 14 – December 6, 2019
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The elevator at White Plains Station will be out of service from October 14 – December 6, 2019 while it undergoes renovations.

Transportation will be provided to/from North White Plains, the closest elevator-accessible station.


Special Accessibility Shuttle Service between White Plains and North White Plains Stations:

  • ADA-accessible vehicles will provide frequent daily shuttle service between White Plains and North White Plains stations.
  • The first shuttle will leave White Plains 1/2 hour before the first train departs North White Plains (4:15 AM) and run until the last train arrives at North White Plains, (3:00 AM the next day.)
  • Check schedule for service to/from North White Plains online.


Westchester County Bee‑Line ParaTransit Service to/from North White Plains Station:

  • Customers already registered with ParaTransit should request travel to/from North White Plains Station between 5:30 AM – 1 AM


Access‑A‑Ride Users to/from North White Plains Station:

  • Customers can have their Access-A-Ride provider forward their user information to Bee‑Line ParaTransit and be a “guest rider” (ParaTransit will waive the 21 days of service guest policy during the course of the renovation work.)
  • Apply or recertify for Access‑A‑Ride online


For customers NOT registered with either ParaTransit or Access-A-Ride services,


Click to Enlarge
White Plains Accessibility Shuttle


Click to Enlarge
North White Plains Accessibility Shuttle


North White Plains Accessibility Shuttle


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Use Our Call Ahead Program!

  • Request help 24/7 by calling 212-532-4900 at least 1 hour before your trip and say ‘Accessibility Assistance’ This will bring you directly to a Metro-North representative. You can also reach Metro-North by calling 511 or 877-690-5114 in Connecticut
  • Provide your departure information
  • Ask your conductor for assistance if you are already on the train

Get information on accessible Metro‑North Stations

Thank you for your patience and cooperation while we complete these upgrades.
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