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Safety & Reliability Update

(Posted November 2017)

track workMetro-North remains committed to the goal of rebuilding the railroad's organizational culture and its physical plant so that safety is the foundation of everything we do, enabling us to continue to move forward and improve our service reliability.

Metro-North has reported on numerous reforms already implemented or currently underway to ensure the safety of our customers and employees. (View the Archive section at the bottom of the page)

Safety improvements we are implementing include:

  • Established an Obstructive Sleep Apnea Program, which is an ongoing initiative for screening all locomotive engineers & treating those diagnosed through the program; expanded screening & treatment this year to now include conductors
  • Installation of video recording devices in railcars began in 2016 with initial testing. Final camera design, production and installation underway in 2017.
  • Installing Federally-Mandated Positive Train Control (PTC), which is regarded as the most modern type of train protection, with the initial pilot segments installed on the New Haven and Hudson Lines last year and testing taking place in 2017.
  • Installed Autonomous Track Geometry Measurement Systems on M7, M8 railcars and a diesel-hauled coach in 2016. Testing and commissioning of the equipment is taking place in 2017, in coordination with the Federal Railroad Administration.
  • Awarded contract for the delivery of a Track Geometry Testing Car in 2016 with design reviews and fabrication continuing in 2017. Delivery and commissioning of vehicle expected in 2018.
In tandem with these safety improvements, Metro-North has undertaken major work along our right-of-way to restore our infrastructure.

Track workWe realize necessary track work-either scheduled or unplanned-increases the probability of train delays as we continue to focus on safety and work to bring the infrastructure to a state of good repair. That is why we have reviewed and revised train schedules to ensure sufficient windows exist to perform track maintenance. This sometimes means adding time to a train's schedule during weekends and off-peak periods. We recognize the impact that track work has on the railroad's ability to provide reliable service. However, the track work and the resulting service declines are a consequence of our focus on the safety of our system.    

We have accomplished a lot but we need to do much more to rebuild the railroad's physical plant. And we believe some short-term delays resulting from these efforts are worth attaining that goal.

We appreciate the patience and understanding of our customers as we carry out these critical projects. Our track work program will not only make our system safer; it is also an investment in the future reliability of our system, which is something that our customers rightfully expect.

We will continue to update this information on a regular basis so that you can monitor the progress being made by our efforts.

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