Mobile MetroCard Service Centers
While you can buy or refill at MetroCard at any station, other issues pop up. You can always submit a question or issue online, but some things require personal interaction.
Each month, our Mobile MetroCard Service Centers travel around the five boroughs, making regularly scheduled stops at senior citizen centers, shopping centers, and along major bus routes. They are staffed with customer services representatives who are happy to answer questions and help with any issues you might have.
Mobile MetroCard Service Center Schedule
Our Mobile MetroCard Service Centers follow a regular monthly schedule that takes them all over the five boroughs. Except for a few holidays, they are on the road Monday through Friday all year long.Check the schedule to see when a service center will be near you
Services Offered at the Mobile MetroCard Service Centers
These Service Centers are staffed to help answer MetroCard issues including:
- Reduced-fare application assistance.
- Purchase and refill of MetroCards (Full fare and Reduced-Fare).
- Submission of damaged Reduced-Fare MetroCards in exchange for a temporary replacement.
- Report of a Lost/Stolen Reduced-Fare MetroCard.
- Any other MetroCard-related inquiries or support.
MetroCard Bus and Van
We have two Mobile MetroCard Service Centers, the bus and the van. Each offers identical services. The only difference is that you enter the bus for assistance, but are serviced at the window at the van.
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