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South Fork Commuter Connection - FAQ

1. Can I Buy Multiple Tickets?

Package Ticket Includes:

SFCC package tickets are available for sale from Bellport to Montauk at LIRR stations with open ticket windows and full service (gray/blue colors) ticket vending machines (TVM’s) – package tickets are not sold through eTix, MTA’s mobile ticket App.  To purchase tickets from TVM’s, select “Deals & Getaways” on the main screen, then “Long Island Getaways” followed by selecting “South Fork Commuter Connection.”  You will be asked to choose your departing station only.  Since SFCCpackage tickets are valid for travel between Bellport and Montauk, the TVM’s will default to Montauk as the destination station.

Customers are encouraged to purchase two packages at the same time to use one rail/bus combo for the return trip.  Tickets are valid for 60 days from the date of sale and each combo package is refundable for 60 days from date of sale (subject to a $10 refund processing fee per transaction, including multiple ticket purchased together in one transaction).  Customers can purchase multiple tickets each time.  A maximum of 24 tickets can be purchased in a 24hr period by credit card, while there is no ticket limit when paying with cash.

The LIRR has offered to provide employers with tickets in bulk that can be packaged into ticket books for sale/distribution to their employees.  For more information on how this can be arranged, please call 631-702-2438.

2. My normal work schedule or work location does not align with the train & bus services offered. What can I do?

Employers and employees all over the South Fork have varying work schedules and work out of a variety of locations.   The Towns can help provide guidance on how to arrange ‘flex hour’ schedules for employees and discuss options on employer involved local job site transportation ideas.

The 511NY Rideshare Team (GRP)

The GRP serves as a back-up plan for regular ridesharing members who miss their carpool, vanpool or public transit option from work due to an unexpected emergency. During these unexpected situations, 511NY Rideshare will cover the cost of a taxi from work for members who commute sustainably three or more times per week.

Questions? Email Lainey Benson, Local GRP Administrator, at lbenson@511nyrideshare.org.

3. What Happens if There is Bad Weather?

Service disruptions could possibly occur under extreme weather situations such as severe snowstorms or other major events.  The LIRR and the Towns will be proactive in providing advance notice of any expected changes in service through local media as well as electronic/social media.

4. How do I get timely updated information about the South Fork Commuter Connection service?

The LIRR and the Towns will provide notice of any service changes via our websites and social media.  We encourage anyone who uses, or may use these services to sign up for information updates via these outlets: Sign up for  NOTIFY ME  SFCC - News and notification on the Town of Southampton Website and/or ourSouthampton Town Facebook

5. Can I use the South Fork Commuter Connection bus shuttle if I take a different train other than the SFCC schedule?

No, bus shuttle vouchers can only be purchased with SFCC tickets and cannot be purchased separately. The shuttle is available only for connecting trains (please check posted SFCC schedules).”

6. Can I use the South Fork Commuter Connection ticket on LIRR trips that are not designated as SFCC trips?

The ticket you purchase is valid on any LIRR trip, however connecting shuttle bus services are only available on the SFCC designated trips.

7. Can I bring a bicycle on the train?

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