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A Special Message from LIRR President Phil Eng
As the LIRR and our customers head into the summer months, I wanted to express my sincere appreciation to all the riders who have taken the time to share their thoughts with me. I also wanted to take a moment to update you on the array of projects and programs underway:

Under the LIRR Forward revitalization effort:

We do appreciate your patience and understanding as we move forward with all this important work to improve service both near-term and for the future.

Showing Our Appreciation On Summer Saturdays
This summer, the LIRR is saying “thanks” to our monthly ticket holders (and their families and friends too) with our brand-new Summer Saturdays customer appreciation program.

As a monthly ticket holder, you can bring up to four family members or friends to travel with you system-wide for $1.00 per person each way by purchasing Family Fare tickets. And, to make your day even more rewarding, take advantage of exciting merchant discounts.

So sit back and enjoy a day of riding the rails on any Saturday until August 25. Remember, you must present a valid monthly ticket, and note that a few of our busiest trains are excluded. Go to web.mta.info/lirr/SummerSaturdays/ for details and deals.

Upcoming Track Work
Friday, June 22: Peak Service Impacted
East Side Access (ESA)-related signal work will affect Peak service on Friday, June 22. In the AM, two Montauk Branch trains (5:30 AM from Speonk and 5:39 AM from Montauk) that normally terminate at Hunterspoint Avenue/Long Island City, will instead terminate at Jamaica. In the PM Peak, the 6:02 PM train from Penn Station to Far Rockaway and the 6:16 PM train from Penn Station to Oyster Bay will originate in Jamaica, with earlier connecting service from Penn Station (at 5:55 PM and 6:05 PM, respectively). The 6:31 PM train from Penn to Huntington and the 6:36 PM train from Penn to Hicksville will be combined. In addition, look for Off-Peak changes, and adjustments to Kew Gardens, Forest Hills and Woodside service, where temporary platforms will be in place. Regular service will be restored prior to the AM Peak on Monday, June 25. Look for the Special Trackwork Timetable, effective Friday, June 22, 2018, for your branch.

Weekend of June 23–24: Ronkonkoma Branch
Buses will replace trains between Hicksville and Ronkonkoma to accommodate construction on the LIRR Double Track Project. Please plan for up to 46 minutes of additional travel time. The departure times for trains connecting for Greenport service in Ronkonkoma have also been altered and, in some cases busing will occur between Hicksville and Yaphank and/or Greenport. Busing schedules can be found in the special Ronkonkoma Branch Weekend Timetable, dated June 23 & 24, available at stations and terminals and online at web.mta.info/lirr/Timetable.

Weekend of June 30–July 1: Long Beach, Far Rockaway & West Hempstead Branches
Due to track work in the vicinity of Valley Stream, service on three branches will be affected on the weekend of June 30 & July 1. On Saturday, buses will replace trains between West Hempstead and Valley Stream. On Sunday, buses will replace trains between Far Rockaway and Jamaica. Service on the Long Beach Branch will run on an adjusted schedule all weekend. Look for special timetables as the date approaches.

Weekend of June 30–July 1: Port Washington Branch
Train service will be reduced from half-hourly to hourly on the Port Washington Branch to accommodate Positive Train Control (PTC) testing. Look for special timetables as the date approaches.

Independence Day Service
On Tuesday, July 3, the LIRR will add extra early-afternoon service for customers seeking an early start to the Independence Day holiday. The LIRR will operate on a weekend/holiday schedule on July 4. On July 5, the LIRR will run on a weekday schedule, with an extra train departing Montauk at 7:00 AM and arriving at Hunterspoint Avenue at 9:57 AM to accommodate riders returning from the East End.

2018 Summer Getaways
We’re kicking off the season with the best summer escapes Long Island has to offer! Here are some of our favorites:

Splish Splash: Located in Riverhead on more than 90 acres, Splish Splash is metro New York’s largest family water park. It features one-of-a-kind water rides, 21 water slides, 2 wave-pools, the 1300 foot “Lazy River”, kiddie areas and more. Two gift shops and a large food court are also on site. A connecting shuttle bus will take you from our Ronkonkoma Station to the park.

Beach Packages: There is no better sense of escape than the sounds of the ocean and the feel of sand under your toes. Whether it’s catching rays and waves at Fire Island, Long Beach or Jones Beach, or catching fish at Captree, the LIRR has your ideal vacation day planned for you. Many of our waterfront destinations also offer a ferry ride, dining, live entertainment and more.

Wine Country: On July 14, August 4, September 8 and October 27, take an escorted tour and experience the jewels of Long Island – the vineyards, the picturesque Village of Greenport and, time permitting, Briermere Farms for their famous pies, fruits and vegetables.

For more information, go to mta.info/lirr/getaways/.

Safety Reminder
Watch The Gap
Keep alert. Step over the gap, not in it, as you board and exit the train.

Courtesy Counts
Keep the volume to yourself!
When wearing headphones or earbuds, please make sure that whatever you’re listening to is not audible to others.

Did You Know?
You may on occasion have noticed multiple Railroad employees at a worksite and wondered why only some were actively engaged in digging, shoveling or other tasks. The main reason for this is as simple as it is essential: safety. Employees absorbed in often-intensive manual labor on or near tracks, platforms, grade crossings or other areas with train and/or vehicular traffic require the presence of other employees to serve as watchmen. For example, the installation of flexible delineators requires multiple workers to perform multiple tasks adjacent to live third-rail and active tracks with continuous train movement, plus vehicular traffic on busy roadways. As you can imagine, train and traffic protection is vital to ensuring that our employees stay safe.

Your Voice Counts
Customers continue to send feedback and suggestions.

Recently, a customer alerted us via email to conditions at Hollis, Queens, his home station – and we immediately took action. The next morning, he arrived to find our employees hard at work power-washing the station and sent us the following reply:

“Thank you for immediately responding to my concern. The station was noticeably cleaner and smelling very fresh today.”
Kevin, Hollis

Similarly, we got notice about a condition at Great Neck via social media and worked with our Engineering forces to address it. We received the following tweet in response:

@LIRR I would like to thank you for addressing my concerns at Great Neck station. The hole on the metal stairs on platform 1A from Middle Neck Road has now been fixed and the platform cracks were repaired. Thanks. – Eric, Great Neck

LIRR Throwback Photo
Click here to download full size


Photo Courtesy of Dave Keller data and archive

May OTP
Overall on-time performance for May 2018 was 92.3%.

Monthly OTP
BRANCH
AM
Peak
PM
Peak
Off-
Peak
Total
April
2018
Total
April
2017
Babylon 90.8% 92.4% 93.2% 92.6% 87.5%
Far Rockaway 89.3% 99.5% 94.4% 94.3% 94.9%
Hicksville/Huntington 87.9% 92.0% 91.0% 90.6% 88.0%
Hempstead 95.9% 94.9% 93.8% 94.2% 93.7%
Long Beach 92.4% 97.1% 93.9% 94.1% 91.7%
Montauk 91.5% 88.4% 91.8% 91.4% 89.0%
Oyster Bay 92.2% 78.8% 91.1% 89.6% 89.4%
Port Jefferson 93.2% 88.9% 89.2% 89.8% 88.7%
Port Washington 90.2% 92.7% 94.3% 93.5% 84.6%
Greenport/Ronkonkoma 88.3% 94.5% 87.6% 88.7% 85.8%
West Hempstead 93.6% 93.2% 97.0% 95.9% 94.6%
TOTAL 90.8% 92.7% 92.5% 92.3% 89.0%

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