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Be An LIRR Hero - Be Courteous
The LIRR invites you to be a hero through a new courtesy campaign that you will begin to see on trains and in stations in the coming weeks. The new campaign demonstrates behaviors that will help ensure your commute and that of your fellow riders will be more pleasant. Click the image for a sneak peek:

New Timetables Effective May 20
Looking ahead to Monday, May 20, a temporary hiatus in Amtrak’s Penn Station state-of-good-repair trackwork means restoration of rush-hour trains that had been canceled or diverted, and the removal of three extra trains that had been added temporarily to offset other changes. However, one extra AM Peak train from Farmingdale will continue to operate due to popular demand, and an added PM Peak stop at Huntington will remain in place. Details include:

Babylon Branch

Far Rockaway Branch

Hempstead Branch

Long Beach Branch

Port Jefferson Branch

Port Washington Branch

Ronkonkoma Branch

West Hempstead Branch

New timetables for all branches dated May 20, 2019 will be available in mid-May.

New Fares Take Effect Sunday, April 21
Most LIRR ticket and MetroCard types will be subject to increases as of April 21, 2019. Customers can find new fares online here.

What You Need To Know

Mail&Ride/MetroCard Customers

Fares for NYC Transit Subways/Buses will also change on Sunday, April 21, 2019

101st PGA Championship at the Black Course at Bethpage State Park May 13 – May 19
Major Championship golf returns to Bethpage Black in May and the LIRR will be providing customers with extra service to/from our Farmingdale Station. Once there, free shuttle buses provided by the PGA will bring patrons to Bethpage State Park to see the strongest field in golf at “the people’s country club”, from May 13 - 19, 2019.

WE STRONGLY ENCOURAGE THE PURCHASE OF ROUND-TRIP TICKETS PRIOR TO BOARDING YOUR TRAIN TO THE OPEN.

Travel Tips

Being in the travel business, and knowing the terrain at Bethpage Black, we’ll add one more travel tip ... wear good, comfortable shoes.

Looking for Something to do This Weekend?
Check Out The New York International Auto Show – April 19 – April 28

Buy The LIRR Package and Save up to 30% on:

Monthly ticket holders can save $3 on admission by showing their LIRR monthly ticket along with the printed flyer available online and at open ticket offices.

For additional information on LIRR/Auto Show Discount Packages, click here.

LIRR Forward and Modernization
Key projects underway that will bring tremendous benefits for LIRR riders:

Visit www.amodernli.com to view the details of these projects and sign up for the weekly newsletter.

Your Voice Counts
Positive feedback from our customers is always appreciated and continues to arrive via e-mail, mail and social media. Here are a few April commendations:

"I left my luggage on the LIRR … Immediately realizing my mistake, I filled out a lost & found claim. Henry called me a couple days later with the good news that they found my luggage, and asked when I could pick it up. 'Well, I live in Nashville, and I don't have plans to visit NYC again anytime soon.' Henry then proceeded to go above and beyond to make sure I got my luggage back. He wheeled it down to the FedEx office more than once, coordinated with them on the phone and in person when I ran into FedEx system errors, and he followed up with me to make sure he had all the info he needed for the shipping. Most impressive, though, was the fact that he had an unrelentingly positive attitude throughout the whole process. Never once did he make me feel like an annoyance or burden. Thank you, Henry -- my luggage arrived home yesterday safe & sound, many, many thanks to you. Henry is a rock star!" - Chelsea in Nashville via e-mail.

"I would like to compliment the LIRR team that you have on the 5:41 PM train from Penn Station to Ronkonkoma (2062). They are a friendly, smiling group, greeting and thanking the passengers as they are checking tickets. I enjoy the timely and clear announcements by the lead conductor, especially as we are pulling in to the last stop in Ronkonkoma. He has a special way of pronouncing 'Ronkonkoma'. After a long day in the office it brings a smile to many of the passengers' faces. The train is usually on time. Kudos to team 2062... Keep up the good work!!!" - Bill on the Ronkonkoma Branch via email.

"The train crews on my weekly commute from NY Penn to Flushing Main Street are very polite and respectful. I single out the engineer and conductors on the 10:49 AM Port Washington line. On my return ride conductor Mike is outstanding. Just want to acknowledge the good work of these team members." - Rachel on the Port Washington Branch via e-mail.

"@LIRR hat’s off to the conductor on the 3:46 PM Babylon train. She always has a smile on her face and treats a fellow passenger with special needs with such kindness." - Jack via Twitter.

"@LIRR The conductor on the 6:39 PM to Hempstead is awesome! Props to him and his clear personable announcements." - Saima via Twitter.

We also get reports on our stations. Recently, a customer reported the times were off on two screens at Baldwin Station. They were fixed within two days and the customer sent acknowledgement:
"@LIRR Thanks for fixing!" - James via Twitter.

Safety Reminder

Stay safe: Avoid distractions. Don’t text when boarding and exiting trains. In addition, you can help avoid slips, trips and falls by practicing “defensive walking” to protect yourself against others who may be distracted.

Courtesy Counts
Offer Your Seat To An Elderly, Disabled, or Pregnant Person. 

It’s the right thing to do, and you’ll make your grandmother proud.

LIRR Throwback Photo
Click here to download full size


March 2019 OTP
Overall on-time performance for March 2019 was 94.6%.

Monthly OTP
BRANCH
AM
Peak
PM
Peak
Off-
Peak
Total
March
2019
Total
March
2018
Babylon 92.8% 93.0% 95.6% 94.7% 87.9%
Far Rockaway 94.3% 98.4% 98.0% 97.6% 93.8%
Hicksville/Huntington 93.3% 89.7% 94.1% 93.5% 86.4%
Hempstead 94.3% 90.5% 94.9% 94.3% 88.1%
Long Beach 95.6% 96.5% 95.9% 95.9% 92.0%
Montauk 87.5% 93.4% 92.3% 91.8% 90.4%
Oyster Bay 93.9% 93.7% 97.1% 96.1% 85.0%
Port Jefferson 89.3% 89.1% 90.2% 89.9% 83.5%
Port Washington 97.6% 91.0% 96.0% 95.6% 88.0%
Greenport/Ronkonkoma 88.7% 95.6% 94.6% 93.7% 83.8%
West Hempstead 92.4% 96.8% 98.8% 97.7% 90.3%
TOTAL 92.9% 93.2% 95.2% 94.6% 88.1%

MyLIRR Archive

Last Updated - 5/2/19

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