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Lost or Stolen E-ZPass Tags

If your E-ZPass tag is ever lost or stolen, let us know immediately at 1-800-333-TOLL(8655) or ezpassny.com – both are available 24 hours a day. Please have your tag number (listed on your statement) and the PIN # you chose during the application process ready.

Here's what will happen after you report a lost or stolen E-ZPass:

  • You will not be charged for any tolls incurred after you report your tag lost or stolen.
  • We will deactivate your tag, and send you a new one.
  • You will have to pay a replacement tag cost of $16.00 for an interior tag, or $22.00 for an exterior tag.
  • Your account number will remain the same.
  • A new deposit will be required – unless you select "Credit Card" as your payment method.
  • If you report your tag lost or stolen, but later find it, do not use it! Instead contact the Customer Service Center at 1-800-333-TOLL(8655) and return the tag for a refund.

 

For customer service, call 1-800-333-TOLL(8655)

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