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MTA Guide to Accessible Transit

Paratransit Services

News: The MTA continues its pilot program for Access-A-Ride customers

New York State Paratransit

Dutchess County
Dial-A-Ride
Dutchess County Division of Mass Transit
14 Commerce Street
Poughkeepsie, NY 12603
845-452-7433

Paratransit services are available in New York City and all the counties served by the MTA.

New York City

Access-a-Ride
New York City Transit
Paratransit Division

130 Livingston Street
Brooklyn, NY 11201
Call 877-337-2017 toll-free from area codes 212, 718, 347, 516, 631, 646, 914, and 845
From other area codes, call 718-393-4999. Customers who are deaf/hard of hearing can use their preferred relay service or the free 711 relay service.

Putnam County

Division of Planning and Development
841 Fair Street
Carmel, NY 10512
845-878-RIDE (800-878-7433)
845-878-4039 (TTY)

Orange County

Department of Planning
124 Main Street
Goshen, NY 10924
845-291-2318

Rockland County

T.R.I.P.S. (Transportation Resources Intra-County for Physically Disabled and Senior Citizens)
Department of Public Transportation
50 Sanctorium Road, Building T
Pomona, NY 10970
845-364-2061 (TTY)

Suffolk County

Suffolk County Accessible Transit (SCAT)
Office for People with Disabilities
Building 158, North County Complex
P.O. Box 6100
Hauppauge, NY 11788
631-853-8337 or 631-853-5658 (TTY)

Westchester County

Office for the Disabled
148 Martine Avenue
Room 102
White Plains, NY 10601
914-995-2956 or 914-995-7397 (TTY)


Connecticut Paratransit

Greater Bridgeport Transit Authority

(serving Bridgeport, Trumbull, Stratford, and Fairfield)
One Cross Street
Bridgeport, CT 06610
203-366-7070 or 203-330-0657 (TTY)

Housatonic Area Regional Transit

(serving Danbury, Bethel, New Milford, Brookfield, Newtown, Redding, Ridegfield, and New Fairfield)
SweetHART Paratransit
62 Federal Road
Danbury, CT 06810
203-748-2034 or 203-744-0764 (TTY)

Milford Transit District

70 West River Street
Milford, CT 06460
203-874-4507

Norwalk Transit District

(serving Norwalk, Greenwich, Stanford, Darien, New Canaan, Westport, Wilton, Redding, Ridgefield, Danbury, Fairfield, Bridgeport, Stratford, and Milford)
275 Wilson Avenue
Norwalk, CT 06854
203-299-5180 or 203-299-5183 (TTY)

New Haven Area

Greater New Haven Transit District
2319 Whitney Avenue
Hampton, CT 06518
203-288-6282 or 203-288-7067 (TTY)

Valley Transit District

(serving Ansonia, Derby, Seymour, and Shelton)
41 Main Street
Derby, CT 06418
203-435-6824

Waterbury Area

Northeast Transportation Company
1717 Thomaston Avenue
P. O. Box 4670
Waterbury, CT 06704
203-756-5550

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